Cookies Policy

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to remember information about your visit and recognise your device when you return. Cookies do not usually identify you by name on their own. Depending on how they are used alongside other information, however, they may be linked with account, device or usage information.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to cookies and these similar technologies together as cookies. These technologies can help a website function, remember preferences, understand how pages are used and provide relevant security controls.

Cookies may be set by Win Casino or by carefully selected service providers that support website operations. Some cookies last only for the duration of your browsing session and are removed when you close your browser. Others remain on your device for a longer period or until you delete them. The length of time a cookie remains available depends on its purpose and configuration.

Why cookies matter

Cookies help us provide a consistent and secure online service. For example, they may help us keep you signed in during a session, remember settings, identify errors, protect pages from suspicious activity and understand which parts of the website are useful to visitors. Without some cookies, features may not work correctly or the website may not remember choices you have made.

2. How Win Casino uses cookies

The cookies used on the website may be grouped into the following categories. The precise cookies available may change as the website, its features and its service providers change. We aim to use cookies for clear and legitimate purposes and to limit their use to what is reasonably necessary for those purposes.

Strictly necessary cookies

These cookies support the basic operation and security of the website. They may be used to enable account or session functions, maintain secure connections, route website traffic, prevent fraudulent activity, remember privacy choices and support important technical processes. Because the website may not operate properly without them, they may be used where permitted by applicable law even if other types of cookies are declined.

Functional cookies

Functional cookies allow the website to remember choices and preferences. They may help remember language or display settings, reduce the need to repeat information and provide features you have requested. If you decline these cookies, some preferences may not be retained and certain features may be less convenient, but the core website may remain available.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information such as the pages visited, the links selected, the time spent on a page, the type of device used and whether an error occurred. We use this information in an aggregated or otherwise controlled form to assess performance, identify technical issues and improve content, navigation and accessibility.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure promotional activity, limit repeated advertising, understand how visitors reach the website and present information that is more relevant to their interests. These cookies may be placed by third-party advertising or measurement providers. We will seek consent where consent is required and will provide available controls for these cookies.

Security, compliance and responsible gambling functions

Cookies and similar technologies may support identity, fraud prevention, account protection, age and eligibility checks, regulatory compliance and responsible gambling processes. These functions are important in an online gambling environment. Information collected for these purposes may be combined with other information held by Win Casino where necessary to protect players, maintain the integrity of the service and meet legal or operational requirements.

3. Your cookie choices and browser controls

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept all optional cookies, reject optional cookies or choose particular categories. Your choices may be stored in a necessary cookie so that the website can remember them. If you change your mind, you may be able to revisit the preference tool through the website or by clearing relevant cookies in your browser.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is saved. The steps vary between browsers and devices, so you should refer to the help or privacy settings provided by your browser or device manufacturer.

• Deleting cookies may remove saved preferences and require you to make those choices again.
• Blocking all cookies may prevent the website, account functions or security features from working as intended.
• Blocking third-party cookies may affect content or services provided by external providers.
• Using a different browser, device or profile may require you to set your preferences again.
• Your cookie settings may not remove information already collected before the setting was changed.

Where a consent choice is available, declining optional cookies will not normally prevent you from accessing the basic website. Some services may, however, need certain cookies to operate securely. We will not treat a refusal of optional cookies as consent to use those cookies for another purpose.

Do not track signals

Some browsers and devices offer a Do Not Track or similar setting. There is no single technical standard for responding to these signals across all websites and services. Where practical and legally required, we will consider available browser signals together with the controls provided through our cookie preference tool.

4. Third-party services, privacy and policy changes

Some website functions may be supported by third-party service providers. These providers may use cookies or similar technologies on our behalf or in accordance with their own privacy practices. They may process information such as browser type, device information, approximate location, website interactions, referral information and identifiers associated with a device or browser. Their access is intended to be limited to the services they provide, but their own policies may also apply.

Third-party content, links, payment functions, verification tools, analytics services and promotional features may operate under separate terms and privacy notices. Win Casino does not control every cookie used by an external website or service. You should review the relevant third party's information before using an external service or accepting its cookies.

Information collected through cookies may be handled in accordance with our Privacy Policy. That policy explains how personal information may be collected, used, disclosed, stored and managed, and describes rights or options that may be available under applicable Australian privacy law. Cookie information may be retained for as long as reasonably necessary for the purpose for which it was collected, to meet legal or record-keeping obligations, to resolve disputes, enforce terms or protect the website and its users.

Children and age-restricted services

Win Casino is intended for people who are legally permitted to use online gambling services. We do not knowingly seek to collect information from children through gambling services. Cookies used for security, eligibility, compliance and responsible gambling controls may help us identify or prevent prohibited access. If you believe a child has provided information through the website, please use the available privacy or support process so the matter can be reviewed.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers, business practices or legal obligations change. The updated version will be made available on this page and will show the latest revision date where appropriate. If a change materially affects how optional cookies are used, we may provide a new notice or request a new preference where required. You should check this page from time to time so that you understand the current position.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand a cookie preference or wish to make a privacy-related request, please use the contact or support options made available through the Win Casino website. We may need to verify your identity before handling a request. Any request will be considered in line with applicable law, our Privacy Policy, security requirements and the need to protect the rights of other users.